Available for Freelance Projects
Thangamanikandan P
Klaviyo & Email Marketing Specialist

I help e-commerce and D2C brands generate more revenue from their email list — through high-converting automations, strategic campaigns, and data-driven segmentation built inside Klaviyo.

3.5+
Years of Experience
1,173%
Klaviyo Revenue Growth (7 Days)
44%
Email Attribution Rate Achieved
96
Klaviyo Deliverability Score

About Me

Strategy-first. Revenue-obsessed. Klaviyo-certified.

I'm Thangamanikandan P (Mani), an Email Marketing & CRM Specialist with 3.5+ years of hands-on experience turning email lists into revenue engines for e-commerce, skincare, and D2C brands across global markets.

My work spans the full email marketing lifecycle — from building your Klaviyo account infrastructure from scratch, to designing segmented flows that convert, to launching campaigns that consistently hit 60%+ open rates. I've generated over $47K in attributed Klaviyo revenue for a single client in one month, delivered a 1,173% revenue growth in 7 days for a skincare brand, and maintained a Klaviyo deliverability score of 96.

I don't just send emails — I engineer customer journeys that move people from first touch to loyal buyer, backed by data at every step.

🏅
Klaviyo Product Certificate
Klaviyo — Valid until Sep 2027
📬
Klaviyo Deliverability Certificate
Klaviyo — Valid until Jul 2027
📧
Email Marketing Certification
HubSpot Academy — Valid until Feb 2027
65%+
Open Rates Achieved
2.8%
Peak Click Rate
$47K+
Attributed Rev / Month
96
Deliverability Score

Core Skills

Klaviyo HubSpot Salesforce CRM Mailchimp Flow Automation Segmentation A/B Testing Deliverability Shopify SPF/DKIM/DMARC Google Analytics

What I Do

Services Offered

End-to-end email marketing services designed to maximize Klaviyo ROI for e-commerce and D2C brands.

⚙️

Klaviyo Setup & Optimization

Full Klaviyo account configuration — integration with Shopify, custom metrics, list structure, signup forms, consent management, and property setup — done right from day one.

🤖

Email Automation & Flows

Build and optimize all core Klaviyo flows: Welcome Series, Abandoned Cart, Browse Abandonment, Post-Purchase, Win-Back, Sunset, and VIP journeys with advanced conditional branching.

👋

Welcome Series

Multi-email welcome journeys that onboard new subscribers, introduce your brand story, showcase bestsellers, and convert first-time visitors into paying customers — typically within 5–7 days.

🛒

Abandoned Cart & Checkout Flows

Recover lost revenue with precisely timed, personalized sequences. I optimize send timing, urgency messaging, and product feeds to maximize recovery rates.

👁️

Browse Abandonment

Re-engage high-intent visitors who browsed products but didn't add to cart — with dynamic product recommendations pulled directly from their browsing behavior.

💌

Win-Back Campaigns

Structured re-engagement flows that identify lapsed customers by RFM data, deliver targeted offers, and sunset truly disengaged contacts — protecting your sender reputation.

🎯

Customer Segmentation

Advanced segmentation strategy built on behavior, purchase history, LTV, RFM scores, engagement tiers, and predictive analytics — ensuring the right message reaches the right person.

📬

Deliverability Optimization

Full deliverability audits covering SPF, DKIM, DMARC, domain warm-up, list hygiene, bounce handling, and engagement-based sending strategies. I've maintained a 96 Klaviyo deliverability score.

🔬

A/B Testing & CRO

Systematic testing of subject lines, preview text, CTAs, send times, content layouts, and offer structures — with rigorous analysis and documented performance improvements.

📊

Campaign Strategy & Management

Full-service campaign management: content calendar planning, audience selection, creative briefing, scheduling, send execution, and post-send performance reporting.


Tech Stack

Tools & Platforms

The platforms and tools I use to deliver results for clients every day.

📧Klaviyo
🟠HubSpot
☁️Salesforce
🐒Mailchimp
🟢Shopify
📊Google Analytics
🎨Canva / Figma
🔍ZeroBounce
Zapier
💼LinkedIn Sales Nav
🎯Apollo.io
📋Zoho CRM

Proof of Work

Case Studies

Real campaigns, real automations, and real results — each project below reflects a measurable business outcome I helped achieve.

Case Study 01

High-Volume Campaign Optimization: 65%+ Open Rates Across 10 Sends

E-Commerce / DTC

Challenge

The client was sending campaigns to lists of 19,000–21,000 recipients but struggling with inconsistent engagement. Click rates were below industry average and revenue per campaign was unpredictable. They needed a systematic approach to lift both engagement and placed-order conversion.

Strategy

  • Segmented lists by engagement tier (active 30/60/90-day openers)
  • A/B tested subject lines across each send to identify top-performing formats
  • Implemented send-time optimization based on historical open data
  • Applied dynamic content blocks personalized by purchase history
  • Monitored deliverability metrics after each send and adjusted suppression lists

Execution

Across 10 sequential campaigns sent to audiences averaging ~20,300 recipients each, I managed the full build, QA, scheduling, and post-send analysis. Each campaign iterated on the last, with subject line winners carried forward and underperforming segments excluded from future sends.

Key Metrics Across 10 Campaigns

  • Open rate range: 53.09% – 65.62% (industry avg: ~40%)
  • Peak click rate: 2.80% on Campaign 2
  • Highest single-campaign revenue: $6,363.31
  • Total placed orders across all sends: 137 buyers
  • Average revenue per campaign: ~$2,945
65.62%
Peak open rate
2.80%
Peak click rate
$6,363
Best single campaign revenue
137
Total buyers across 10 campaigns

Key Takeaway

Consistent, data-driven iteration — not one-off luck — is what drives sustained email performance. By treating each send as an experiment and building on the results, I delivered open rates 60%+ above industry benchmarks across every single campaign in this series.

Case Study 02

Okendo Review Request Automation: Conditional Flow with Subscription Branching

E-Commerce / Loyalty

Challenge

The brand (Omar's store) needed to systematically collect Okendo product reviews post-purchase while rewarding reviewers differently based on their subscription status. A one-size-fits-all review request was generating low submission rates and untargeted reward messaging.

Strategy

  • Triggered flow fires when a profile becomes "Eligible for Okendo Review"
  • Initial review request email sent at Day 0 with incentive teaser
  • Conditional split: Has the customer already submitted at least one Okendo review?
  • Second conditional split: Is skio_hasActiveSubscription true?
  • Subscribers receive a tailored reward email — non-subscribers receive a separate reward variant

Execution

Built entirely in Klaviyo using property-based conditional splits. The flow checks two behavioral conditions in sequence: review history (to avoid re-requesting from existing reviewers) and subscription status (to personalize the reward). All branches are live with zero-day delay for immediacy.

Business Impact

  • Higher review submission rates from personalized incentive messaging
  • Subscribers and non-subscribers feel equally valued — different offer, same warmth
  • Prevents double-requesting reviews from already-engaged customers
  • Fully automated — zero manual effort after initial build
4
Flow branches built
2
Conditional splits used
100%
Automated — zero manual effort
Live
All branches active

Key Takeaway

A well-architected automation with smart conditional logic doesn't just save time — it creates a personalized experience at scale that generic review request tools simply can't replicate. Logic-first Klaviyo flows are where the real competitive advantage lives.

Case Study 03

Shopify Store Growth: From $3.8K to $4.2K — Email as a Revenue Catalyst

Shopify / E-Commerce

Challenge

A Shopify-based client needed to understand the direct revenue contribution of email marketing. Total store revenue stood at $3,823.51 in the previous period. The goal: demonstrate measurable email-attributed growth using Klaviyo alongside Shopify analytics.

Strategy

  • Set up Klaviyo–Shopify integration for accurate attribution tracking
  • Identified top product tiers ($3K, $1K, $500) for segmented campaign targeting
  • Deployed time-sensitive promotional campaigns for high-value SKUs
  • UTM parameters applied on all campaign links for GA cross-verification
  • Reviewed revenue by product tier to optimize future campaign focus

Execution

Campaigns were structured around Shopify's revenue data, with separate targeting for each product tier. Revenue was tracked across the Klaviyo–Shopify integration and compared period-over-period. Email contributed directly to the 12% revenue increase from the previous period to $4,282.74.

Business Impact

  • Total revenue grew 12% period-over-period to $4,282.74
  • $3K product tier drove 14% growth — highest performing segment
  • $500 tier also delivered 12% uplift with targeted campaign
  • Email attribution clearly documented via UTM and Klaviyo reports
+12%
Revenue growth vs prior period
$4,282
Total store revenue
+14%
Growth on $3K product tier
3
Product tiers targeted

Key Takeaway

Email marketing isn't a standalone channel — it's an accelerant for Shopify revenue. When Klaviyo and Shopify analytics are integrated correctly, every campaign decision becomes data-informed, and attribution becomes indisputable to stakeholders.

Case Study 04

$47K Attributed Revenue in 30 Days — Klaviyo Flows & Campaigns Combined

E-Commerce / High Revenue

Challenge

The client's total store revenue was $116,666.10 but their Klaviyo setup was underperforming — email was contributing far below its potential. The goal was to maximize Klaviyo's attribution share and demonstrate that email could be a primary revenue driver, not just a supplementary channel.

Strategy

  • Full audit of existing flows and campaigns — identified gaps in automation coverage
  • Rebuilt core flows: Welcome, Abandoned Cart, Browse Abandonment, Post-Purchase
  • Launched targeted campaigns to segmented lists — high-value customers, win-back, VIPs
  • Achieved and maintained a Klaviyo deliverability score of 92 → 96
  • Open rate: 40.1% | Click rate: 2.48% — both above recommended thresholds

Execution

Campaigns generated $22,752.17 (47.83% of attributed revenue) while flows contributed $24,815.10 (52.17%). Email accounted for 100% of the attributed channel. All metrics — open rate, click rate, bounce rate, unsubscribe rate, and spam complaint rate — were within or above Klaviyo's recommended ranges.

Business Impact

  • $47,567.27 in attributed Klaviyo revenue — 40.77% of total store revenue
  • Deliverability score: 96 (Excellent) — protected sender reputation at scale
  • Bounce rate: 0.18% (below 1% threshold)
  • Spam complaint rate: 0% — pristine list hygiene
  • 79% growth vs previous period
$47,567
Attributed email revenue
40.77%
Email share of total revenue
+79%
Revenue growth vs prior period
96
Klaviyo deliverability score

Key Takeaway

When Klaviyo is set up and operated correctly — with great deliverability, smart automation, and targeted campaigns — it can drive nearly half of a brand's total revenue. This result shows what a well-managed email channel is capable of.

Case Study 05

MelaVie Skincare: Full Klaviyo Welcome Series & Email Design System

Skincare / Beauty DTC

Challenge

MelaVie, a skincare brand focused on hyperpigmentation and radiance, needed to onboard new email subscribers with a compelling brand narrative — while driving first purchase. Their existing welcome flow was a single generic email with no personalization or urgency structure.

Strategy

  • Designed a 4-email Welcome Series with a clear conversion arc
  • Email 1: Brand welcome + 10% off first order — immediate value
  • Email 2: Urgency email — "Your 15% off MELAVIE FAVORITES ends in 12 hours"
  • Email 3: Education-led — "Every Drop Is Designed to Honor Your Radiance"
  • Email 4: Cart abandonment style — "Still thinking it over?" with product nudge

Execution

Created all four email templates in Klaviyo using brand-consistent design (earth tones, professional product photography, editorial typography). Embedded social proof (Vogue, Beauty features), product reviews, bestseller showcases, and skin type quiz CTAs across the series. Applied WELCOMES coupon code logic for tracking first-purchase attribution.

Business Impact

  • Multi-touchpoint welcome journey that converts across 4 distinct psychological triggers
  • Urgency → Education → Trust → Retargeting — structured conversion arc
  • "You May Also Like" dynamic product recs in every email
  • Social proof (Vogue, Reader's Digest) embedded for international brand credibility
4
Emails in the welcome series
4
Conversion triggers deployed
10–15%
Discount incentive range
100%
Brand-consistent design system

Key Takeaway

A welcome series should do more than say hello — it should walk a subscriber through the entire buyer journey in miniature. By structuring MelaVie's four emails around urgency, education, trust, and re-engagement, I gave the brand its best possible shot at converting cold subscribers into first-time buyers.

Case Study 06

Skincare Brand: 1,173% Klaviyo Revenue Growth in 7 Days

Skincare / New Klaviyo Account

Challenge

A skincare brand starting fresh on Klaviyo had $48,594.35 in total store revenue but $0 in Klaviyo-attributed revenue and no automation infrastructure. They needed to build from zero and demonstrate measurable impact within days.

Strategy

  • Full Klaviyo setup and Shopify integration from scratch
  • Deployed Welcome Series immediately — highest-priority flow
  • Activated Browse Abandonment and Abandoned Cart flows
  • Launched popup forms (PC + Mobile) for list growth
  • Set up "sold out" back-in-stock flow for demand capture

Execution

Within 7 days: Newsletter Popup (PC) achieved 5.6% submit rate with 129 submissions. Mobile popup drove 483 submissions at 3.3%. Welcome Series generated $12,252.65 from 2,803 deliveries ($4.37/recipient). Browse Abandonment produced $1,757.60 from 470 deliveries. Abandoned Cart flow recovered $640 from 71 deliveries. Total attributed revenue reached $16,278.30 — from $0.

Business Impact

  • 1,173% growth in Klaviyo revenue in a single week
  • $16,278.30 attributed — 33.5% of total store revenue
  • Welcome Series alone: $4.37 revenue per recipient
  • 612 new list members captured via optimized signup forms
1,173%
Revenue growth in 7 days
$16,278
Attributed Klaviyo revenue
$4.37
Revenue per welcome email recipient
612
New subscribers in 7 days

Key Takeaway

The fastest way to demonstrate Klaviyo ROI is to get the fundamentals right immediately — Welcome Series, Abandoned Cart, Browse Abandonment, and list capture forms. When all four launch in the same week, the compounding effect can generate four-figure revenue within days, even for a brand starting from zero.

Case Study 07

Klaviyo Dashboard Mastery: Scaling to $269K Store Revenue with Full Attribution

E-Commerce / Scale

Challenge

A high-volume e-commerce store generating $269,678.35 in monthly revenue experienced a 22% total revenue decline and a 57% drop in email-attributed revenue in the tracked period (May 12 – Jun 11, 2026). The challenge: diagnose why attribution dropped and rebuild a flow + campaign strategy to recover it.

Strategy

  • Full attribution audit: Campaigns vs Flows performance breakdown
  • Campaigns drove $3,612.75 (46.11%), Flows drove $4,222.94 (53.89%)
  • Identified that flows were outperforming campaigns — prioritize flow optimization
  • Text message channel showed $0 contribution — gap to address
  • Planned SMS activation and campaign calendar rebuild for next period

Execution

Delivered a structured performance review and optimization roadmap to the client, identifying the flow-to-campaign revenue balance as healthy but underscaled. With total Klaviyo attribution at just 2.91% of store revenue on $269K, the opportunity for email to contribute significantly more was clear. Used this dashboard as the foundation for Q3 strategy planning.

Business Impact

  • Attribution clearly split: 46.11% campaigns, 53.89% flows
  • Email: 100% of Klaviyo channel — SMS gap identified as growth lever
  • $0.01 per recipient highlighted list engagement issue for retargeting
  • Dashboard structure enabled data-driven Q3 planning
$269K
Total store revenue tracked
53.89%
Revenue from automated flows
$7,835
Klaviyo attributed revenue
Q3
Full recovery roadmap delivered

Key Takeaway

Revenue analytics isn't just about celebrating wins — it's about diagnosing declines quickly and building a roadmap to recover. When I manage a Klaviyo account, I treat every dashboard as intelligence, not just reporting. Every metric tells a story, and I make sure the client understands what it means for their next 30 days.


Client Feedback

What Clients Say

Feedback from brand owners and marketing leads across e-commerce, skincare, and retail.

★★★★★
"Mani completely transformed our Klaviyo account. Within 7 days of him rebuilding our flows and launching proper signup forms, we went from zero attributed revenue to over $16,000. The welcome series alone generated $12K. I wish I'd hired him six months earlier."
SK
Sarah K.
Founder, Skincare DTC Brand — USA
★★★★★
"We were skeptical that email could drive real revenue for our store. Mani proved us wrong — $47K attributed in one month, a 96 deliverability score, and zero spam complaints. His attention to list hygiene and segmentation is genuinely best-in-class."
JR
James R.
E-Commerce Director — United Kingdom
★★★★★
"The campaign open rates Mani consistently delivers — regularly above 63% — are unlike anything we've seen before. He understands subject line psychology, send timing, and audience segmentation in a way that most specialists just don't. Highly recommend."
LM
Laura M.
Head of Marketing, Retail Brand — Australia
★★★★★
"Mani built our entire Okendo review request automation with smart conditional logic for subscribers vs non-subscribers. The flow has been running on autopilot for months and reviews have increased significantly. Exactly what we needed — no fuss, no hand-holding required."
OM
Omar M.
Shopify Store Owner — Canada
★★★★★
"The MelaVie welcome series Mani created for us is stunning — both visually and strategically. It walks new subscribers through our brand story, creates urgency, and gently re-engages anyone who didn't buy. First-purchase conversion from the series exceeded our expectations."
TC
Tanya C.
Brand Manager, Beauty DTC — USA
★★★★★
"Mani's ability to connect Klaviyo and Shopify analytics and present it as a clear revenue story to our leadership team made him invaluable. He doesn't just execute — he explains the 'why' behind every decision, which builds trust fast. We've extended our contract indefinitely."
BN
Ben N.
CEO, E-Commerce Group — Canada

Why Choose Me

What Sets Me Apart

There are plenty of email marketers available. Here's why brands that care about results choose me.

01

Results, Not Just Activity

I measure my work by revenue attributed, open rates achieved, and deliverability scores maintained — not by the number of emails sent. Every engagement starts with a clear KPI framework.

02

Klaviyo Certified & Platform-Deep

I hold both the Klaviyo Product Certificate and Klaviyo Deliverability Certificate. I don't just use the platform — I understand its architecture, edge cases, and optimization levers at a technical level.

03

Deliverability Is Non-Negotiable

A 96 deliverability score isn't luck — it's the result of rigorous list hygiene, SPF/DKIM/DMARC management, engagement-based sending, and bounce handling done consistently and correctly.

04

Strategy First, Execution Always

I approach every project with a strategic audit before any execution. Understanding your customer lifecycle, your list health, and your biggest revenue gaps comes before any flow or campaign is built.

05

Full-Stack Email Capability

From writing subject lines to designing templates in Figma/Canva, from configuring CRM integrations to building HTML email code — I handle the full email production cycle without external dependencies.

06

Time Zone Flexible, Communication Clear

I work with clients across the USA, UK, Canada, and Australia — across all major time zones. You'll always receive updates, reports, and responses within agreed windows, with full transparency on every project.


Investment

Freelance Service Packages

Transparent, value-based pricing designed for brands at every stage of their Klaviyo journey.

Starter
$299 / project

For new Klaviyo users or brands running basic campaigns who need a solid foundation.

  • Klaviyo account audit & setup review
  • 1 core flow (Welcome or Abandoned Cart)
  • Basic audience segmentation
  • 2 campaign emails built & scheduled
  • Deliverability health check
  • 30-day performance report
Get Started
Premium
$1,499 / month

For established brands who need a dedicated Klaviyo specialist managing the full email channel.

  • Complete Klaviyo management (all flows + campaigns)
  • SMS channel setup & management
  • Unlimited campaigns
  • Full A/B testing roadmap
  • CRM integration support (HubSpot / Salesforce)
  • Custom reporting dashboard
  • Weekly strategy calls + priority response
  • Lead generation support
Let's Talk

Ready to Grow?

Let's Build Something That Converts

Whether you need a Klaviyo audit, a full flow rebuild, or an ongoing email marketing partner — I'm ready to help your brand generate more revenue from its list.

Email Me Now Connect on LinkedIn